Question 1

Will this break or slow down my website?

Accepted Answer

No. Every check is read-only and low-impact — we look at your site the same way any ordinary visitor or search engine does. Nothing is changed, submitted, or stressed. Most scans complete in under a minute of actual contact with your site.

Question 2

Is this legal?

Accepted Answer

Yes — because we only ever scan with the explicit written authorization of the website owner. That is why the process starts with an authorization confirmation: no permission, no scan, ever. Unauthorized scanning of systems you do not own is illegal, and we do not do it.

Question 3

How is this different from a pentest?

Accepted Answer

A penetration test is a human expert spending days creatively attacking your systems — deep, manual, and priced from $5,000 up. ScanSentry is a vulnerability assessment: it systematically checks for the known issues that actually compromise most small-business sites, in 48 hours, for a fixed small-business price. Our honest advice: fix everything in your ScanSentry report first — then a pentest is worth the money.

Question 4

What if you find nothing wrong?

Accepted Answer

Then you get something valuable: dated, professional documentation that your site passed an independent security health check — useful for cyber-insurance applications and client security questionnaires. Plus our clean-scan guarantee: 25% off your first three months of Watchdog.

Question 5

Do you need my passwords or hosting access?

Accepted Answer

No. Everything is checked from the outside, exactly as an attacker on the internet would see your business. We never ask for credentials, and we never log in to anything.

Question 6

What do you do with my data and results?

Accepted Answer

Your report is confidential and delivered only to you. We do not sell, share, or publish any client information or findings. Scan records can be permanently deleted on request.

Question 7

Who fixes the problems you find?

Accepted Answer

Your existing web developer, in most cases — every finding comes with plain-English, step-by-step fix instructions they can follow the same day. With Health Check+, we retest for free within 30 days so you can prove the fixes worked.

Question 8

My insurance / a client asked if I do "regular security testing" — does this count?

Accepted Answer

Yes. A documented vulnerability assessment with a dated report is exactly what most questionnaires and insurance applications are asking for. The Watchdog plan gives you fresh documentation every month.

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